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Shipping

Order Shipping

Phil’s Coins website orders are shipped via the United States Postal Service unless otherwise stated. Orders below $100.00 will incur a $5.00 surcharge for Shipping and Handling while all orders over $100.00 will receive free shipping. For additional security a Signature Requirement may be added for $2.75 to any order over $100.00 and for free on any order over $500.00. Signature requirements are automatically added to all orders over $3,000.00. On orders from new customers a Restricted Signature requiring an ID may be added at our discretion. Packages lost during transit will be covered under our insurance for full replacement or refund of purchase price.  Any package that has been marked delivered by the USPS to the address on the order will not be covered for loss. For any questions about our shipping policy please contact us through the Contact Us link.

Combining Orders

We would like to inform all of our customers at this time we are officially changing the policy on combining website order. In the past we have always tried to combine website orders and then recalculate the new shipping amount and refund the difference. But recently we have been overwhelmed by the number of orders that we have to combine which includes refunding money, unpacking and repacking orders, cancelling postage and modifying invoices. We have always strived to provide our customers with top level service, but we have seen a slowdown in order processing which has delayed other customers from receiving their orders as soon as possible. From now on we will be processing each order separately, if you have placed multiply orders into the system we may ship the orders together but we will no longer be modifying the invoices and refunding any overpayment on shipping. It is our hope that this change will allow us to process orders more efficiently and to reduce delays in order processing. Thank you for your continued business and we look forward to serving you in the future.

 

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